Yes — Kalamazoo Tree Cutters 247 operates around the clock, every day of the year, including holidays. When a storm hits at 2 a.m. and a tree comes down on your roof, your driveway, or a power line, you need someone who will actually pick up the phone. We do.

We serve Kalamazoo and the surrounding Southwest Michigan area including Portage, Vicksburg, Galesburg, Plainwell, Oshtemo, Texas Township, and nearby communities. Call us and we'll assess your situation immediately.

True 24/7 response: We don't route you to voicemail at night. Call (269) 247-TREE anytime.

Not every fallen branch is an emergency — but these situations are:

• Tree on your home, roof, or occupied structure — immediate structural risk

• Tree on or near power lines — electrocution hazard; also call Consumers Energy or your utility

• Tree blocking your driveway or road access — safety and access emergency

• Tree leaning severely after a storm — root failure risk, can drop without warning

• Large hanging or "widow maker" branches — a suspended broken limb ready to fall

• Tree threatening a gas line or fence with people present

• Storm debris blocking emergency vehicle access

If a tree has contacted a power line, do not approach it. Keep everyone clear and call Consumers Energy (Michigan) at 800-477-5050, then call us.

Response times depend on storm volume — after a widespread event like the May 2025 Kalamazoo windstorm, demand surges across the region. We prioritize calls based on immediate life-safety risk first, then structural damage to occupied buildings, then access/driveway blockages.

Under normal conditions we can typically arrive within 1–3 hours for confirmed emergencies. After major regional storms, we work through the night and communicate honestly about timing. We never over-promise and under-deliver.

Tip: If your situation is stabilized (tree is down but not actively threatening anyone), document everything with photos for your insurance claim before we arrive.

Here's your immediate action list, in order:

1. Evacuate if there's structural damage — don't go into a room where a tree has punched through the roof

2. Check for gas leaks — if you smell gas, leave immediately and call 911

3. Avoid downed power lines — treat every line as live, even if lights are out

4. Call your homeowner's insurance — report the claim as soon as safe to do so - make sure to receive a claim number or have insurance documentation available

5. Call us — we'll advise remotely and dispatch if needed — report the claim as soon as safe to do so

6. Document everything — photos and video from a safe distance before any work begins

7. Cover roof penetrations — we can provide or assist with temporary tarping to prevent interior water damage

Do NOT attempt to remove a tree from your roof yourself. Trees under compression on a structure can shift unpredictably when cut. This is professional work.

Yes. Beyond removing the tree itself, we handle full cleanup — chipping branches, hauling debris, cutting logs to manageable sections (we can leave firewood if you want it), and making the site clean and safe. We don't leave a mess.

Southwest Michigan sees a lot of ice storms, heavy snow events, and summer thunderstorms that snap tops off large oaks and maples. After events like these, we work systematically through our call queue — always safety first, then cleanup.